Welcome to HeelCharm Studio (referred to as “we,” “our,” or “us”). By accessing or using our website heelcharmstudio.store (“Site”) and purchasing products from us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our Site. If you do not agree with these terms, you must not use our Site.

1. General Information

Business Name: HeelCharm Studio
Website: heelcharmstudio.store
Email: info@heelcharmstudio.store
Address: V-63, 4th Floor, The Interlace, Plot No. 9, I-8 Markaz, Islamabad, Pakistan
These Terms apply to all users of the Site, including but not limited to browsers, customers, and contributors of content.

2. Use of Website

You agree not to use the Site for any unlawful purpose or in violation of applicable laws. You may not reproduce, duplicate, copy, sell, or exploit any part of the Site without our written consent. We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information & Availability

We make every effort to display product descriptions, colors, and images accurately. However, slight variations may occur. All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time. Prices are subject to change without prior notice.

4. Orders & Payments

By placing an order, you agree to provide accurate billing and shipping information. We accept payments through the methods specified on our Site. HeelCharm Studio reserves the right to cancel or refuse any order if fraud, unauthorized activity, or error is suspected.

5. Shipping & Delivery

Delivery times may vary depending on location and product availability. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances. Shipping charges, where applicable, will be displayed at checkout.

6. Returns & Exchanges

Please review our Return & Refund Policy for detailed information on returns, exchanges, and eligibility. Products must be unused, unworn, and returned in original packaging to qualify.

7. Intellectual Property

All content on this Site, including logos, images, text, and designs, is the property of HeelCharm Studio. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

8. Limitation of Liability

HeelCharm Studio is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Site or products. We do not guarantee that our Site will be error-free, secure, or uninterrupted.

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites.

10. Privacy

Your submission of personal information is governed by our Privacy Policy. By using our Site, you consent to our collection and use of your data as outlined there.

11. Changes to Terms & Conditions

HeelCharm Studio reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of our Site after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts in Islamabad, Pakistan.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: info@heelcharmstudio.store
📍 Address: V-63, 4th Floor, The Interlace, Plot No. 9, I-8 Markaz, Islamabad, Pakistan